Healthcare
Patient acquisition + retention
Patients shop for care like consumers. Slow scheduling, fragmented portals and delayed responses kill loyalty.
Care coordination
Primary care, specialty, lab, imaging and pharmacy data live in different systems. Care teams stitch by hand.
Regulatory and security obligations
HIPAA, LGPD, Ley 19.628 and clinical software regulation. Breaches are existential.
Field force enablement
Medical reps, MSLs and nurse educators need real-time HCP intelligence at the point of visit.
Patient 360°
Health Cloud implementation for patient relationship management, care plans, household and care team coordination.
Self-service that works
Experience Cloud patient portals for scheduling, results, telehealth and secure messaging. Mobile-first, accessible.
PHI-grade controls
Inithex security architecture for PHI, role-based access, encryption in transit and at rest, 24/7 SOC monitoring with healthcare-specific playbooks.
Specialty clinic network triples patient portal adoption in 6 months.
Health Cloud + Experience Cloud portal launched in 4 markets simultaneously. Patient inquiries answered in under 4 hours on average. SOC monitoring blocked 3 phishing attempts targeting medical staff in the first quarter.
Care experience that competes with the best consumer brands.
30 minutes with a senior healthcare consultant. HIPAA, LGPD and local regulator fluency.