Produkcja

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Branże — Produkcja

Zakłady, które działają na danych, nie arkuszach.

From shop-floor IoT to S&OP dashboards. We connect the silos between production, quality, supply and sales so the entire operation reacts to the same source of truth.

Puls branży

01

Rozłączone MES, ERP i CRM

Orders sit in one system, production schedules in another, customer commitments in a third. Reconciliation eats hours per day and surfaces issues too late.

02

Luka bezpieczeństwa OT/IT

Industrial networks were never designed for the threat model they face today. Ransomware targeting plant operations doubled in 24 months.

03

Marże serwisu posprzedażowego

Field service is the largest untapped margin pool — but only if technician dispatch, parts inventory and fakturowanie kontraktów work as one flow.

04

Raportowanie zrównoważonego rozwoju

CSRD, SEC climate rules and customer Scope 3 requests now demand auditable, line-item data — not estimates from a year-end PDF.

Jak pomagamy

Salesforce Manufacturing Cloud

Sales agreements + account-based prognozowanie

Replace spreadsheet-driven volume planning with Manufacturing Cloud sales agreements. Widoczność w czasie rzeczywistym from quote to revenue, zintegrowane z Twoim ERP.

Cyberbezpieczeństwo OT

Segmentacja sieci w hali produkcyjnej

Segmentacja OT/IT pod Inithex, odkrywanie aktywów, and Monitoring SOC 24/7 zaprojektowany dla protokołów przemysłowych (Modbus, OPC-UA, PROFINET).

Field Service

Połączony aftermarket

Salesforce Field Service + Init.field for scheduling techników offline-capable, logistyka części and fakturowanie kontraktów w operacjach LATAM.

Co widzą klienci

32%
Szybsze S&OP cykl
4.1x
Field-service wskaźnik naprawy za pierwszym razem
< 24h
OT wykrywanie incydentów
99.8%
Dostawa na czas
Wyróżnione

How a regional auto-parts manufacturer cut its quote-to-cash cykl by 40%.

We replaced 6 legacy quoting tools with a single Salesforce CPQ + Manufacturing Cloud configuration. Aftermarket margins improved 18% within two quarters as field-service contracts moved off paper.

Gotowy by connect the plant floor to the boardroom?

30-minute discovery call with a senior manufacturing consultant. Konkretne następne kroki. Zero pitchuu.

Porozmawiaj ze specjalistą produkcji →

Logistyka i łańcuch dostaw

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Branże — Logistyka i łańcuch dostaw

Widoczność od doków do celu.

TMS, WMS, customer portals and security operations — unified. Track shipments, predict disruptions, and protect the systems that move goods w LATAM.

Puls branży

01

Oczekiwania self-service klienta

Shippers want Amazon-grade tracking. Legacy TMS portals send PDFs. The gap costs accounts every quarter.

02

Fragmentaryczne integracje przewoźników

Each carrier API speaks a different dialect. EDI, REST, XML, screen-scraped emails — all stitched by brittle scripts.

03

Cyberzagrożenia w systemach operacyjnych

Port operations, fleet telematics and customs platforms are prime ransomware targets. One outage halts revenue.

04

Presja marży

Fuel, labor and last-mile costs squeeze margins. Pricing decisions need real cost-to-serve data, not gut feel.

Jak pomagamy

Salesforce Service Cloud

Shipper self-service portals

Branded Experience Cloud portals with shipment tracking, document repository, claims management and Einstein-powered chat.

Integration platform

MuleSoft carrier hub

Centralized integration of EDI, API and email-based carrier data into one normalized stream — feeding TMS, billing and customer-facing tracking.

Cybersecurity

OT + IT SOC for logistics

Inithex 24/7 monitoring of TMS, WMS, customs platforms and fleet telematics. SIEM tuned for logistics-specific threats.

Co widzą klienci

60%
Spadek wolumenu połączeń tracking
4 wk
Onboarding nowego przewoźnika (było 4 mies.)
24/7
Pokrycie SOC systemów ops
99.9%
SLA uptime portalu
Wyróżnione

A regional logistics player handles 3x more shipments with the same support team.

Experience Cloud portal absorbed 60% of inbound tracking calls. MuleSoft cut new-carrier integration from 4 months to 4 weeks. SOC blocked 2 ransomware staging attempts in the first quarter.

Przejdź od operacji reaktywnych do predyktywnych.

30-minute conversation about your TMS landscape, customer experience pain points or SOC gaps.

Porozmawiaj ze specjalistą logistyki →

Wina i alkohole

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Branże — Wina i alkohole

Z winnicy do globalnego biurka handlowego.

Distributor management, DTC commerce, traceability and compliance — built on Salesforce and tailored for Chilean and LATAM wine producers competing in 60+ markets.

Puls branży

01

Nieprzejrzystość dystrybucji three-tier

In US and EU markets, depletions data arrives 30-60 days late, distorted by distributor formats. By then, the campaign is over.

02

Kanibalizacja kanału DTC

Wine club, web, restaurant — each grows in isolation. No single customer view means no real LTV measurement.

03

Compliance i śledzenie

FDA FSMA 204, EU CSRD, SAG and ISP requirements demand lot-level traceability that legacy ERP cannot produce on demand.

04

Presja budżetu brand-building

Trade marketing spend per market needs sharper ROI. Generic spreadsheets do not segment by varietal, channel or distributor performance.

Jak pomagamy

Salesforce Consumer Goods Cloud

Distributor & retail execution

Implementation of CG Cloud for distributor sales planning, depletions analytics, in-store execution and trade promotion management.

Commerce Cloud + Init.CRM

Unified DTC + B2B commerce

Wine club, web, restaurant and HoReCa orders unified in one customer record. Subscription, allocation and shipping rules per market.

Traceability

Bottle-to-bottle compliance

Śledzenie na poziomie partii across vineyard, winemaking, bottling and export. Audit-ready exports for SAG, ISP and FDA reporting.

Co widzą klienci

18 days
Widoczność depletions (było 60)
+24%
LTV klienta DTC
100%
Śledzenie na poziomie partii
3x
Szybsze audyty compliance
Wyróżnione

Chilean premium winery gains czas rzeczywisty view of 40 markets and grows DTC 35%.

Consumer Goods Cloud unified 14 distributor data feeds. Commerce Cloud + Init.CRM stitched wine club, restaurant and trade orders into a single 360° customer view. Bottle-level traceability shaved 3 weeks off audyty compliance.

Zmodernizuj swoją winnicę dla globalnego commerce.

30 minut z doświadczonym konsultantem who has shipped wine and spirits programs w LATAM, US and Europe.

Porozmawiaj ze specjalistą win i alkoholi →

Żywność i napoje

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Branże — Żywność i napoje

Marki, które wygrywają półkę i ekran.

Consumer Goods Cloud, route-to-market analytics, trade promotion management and DTC commerce — implemented by a team that knows the LATAM F&B landscape.

Puls branży

01

ROI promocji handlowych

Up to 25% of revenue spent on trade promotions, with most brands unable to measure incremental volume per execution.

02

Złożoność route-to-market

Direct, distributor, modern trade, traditional trade, ecommerce — each channel has its own data shape and economics.

03

Wzrost DTC i subskrypcji

Subscription coffee, snacks and beverages outpace retail growth — but require commerce, fulfillment and CRM that legacy F&B systems cannot deliver.

04

Widoczność łańcucha chłodniczego

Temperature excursions, recalls and freshness data are still tracked on paper or in fragmented systems.

Jak pomagamy

CG Cloud

Retail execution + TPM

Salesforce Consumer Goods Cloud implementation for retail execution, perfect store, in-store survey and trade promotion management.

Commerce Cloud

DTC + subscription

Headless commerce, subscription billing, loyalty and personalized experiences powered by Data Cloud and Marketing Cloud.

Init.field + IoT

Cold-chain telemetry

Init.field captures distributor and merchandiser data offline; integrated IoT temperature sensors feed Service Cloud alerts.

Co widzą klienci

+18%
Inkrementalny lift promocji
2.4x
LTV subskrypcji DTC
94%
Compliance perfect store
40%
Szybsza realizacja recall
Wyróżnione

LATAM beverage brand turns 20K stores into a czas rzeczywisty sales channel.

Init.field gave 400+ merchandisers offline-capable store audits. Consumer Goods Cloud surfaced trade promotion ROI per SKU and chain. Commerce Cloud DTC channel grew from 0 to 8% of revenue in 14 months.

Połącz każdy punkt sprzedaży z HQ marki.

30 minut z doświadczonym konsultantem. We will share benchmarks from comparable LATAM F&B programs.

Porozmawiaj ze specjalistą F&B →

Usługi finansowe

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Branże — Usługi finansowe

Zaufanie klienta, operacjonalizowane.

Salesforce Financial Services Cloud, regulatory-grade cybersecurity, KYC automation and onboarding cyfrowy — for banks, insurance carriers, asset managers and fintechs w LATAM.

Puls branży

01

Presja regulacyjna

CMF, SVS, SBS, SUSEP, ASF — every regulator demands szybsze, more granular reporting and stricter audit trails.

02

Fragmentacja cyklu życia klienta

Onboarding, KYC, servicing and claims live in disconnected systems. The customer feels every seam.

03

Wyrafinowanie aktorów zagrożeń

Phishing, account takeover and ransomware target financial firms first. SOC, SIEM and endpoint maturity are now baseline.

04

Open banking i obowiązki API

Chile, Brasil and Mexico open finance frameworks require API exposure with auth, consent and data governance built in.

Jak pomagamy

Financial Services Cloud

Wealth, banking, insurance

Implementation of FSC for relationship management, household 360°, life events, financial accounts and claims management.

Cybersecurity & compliance

Regulator-grade controls

Inithex SOC, SIEM, EDR, identity governance and continuous compliance for ISO 27001, SOC 2 and local regulators.

Onboarding cyfrowy

KYC + e-signature in minutes

Init.Sign + identity verification + AML screening + Salesforce orchestration. Customer onboarded and funded in under 10 minutes.

Co widzą klienci

10 min
Onboarding cyfrowy (było dni)
< 15 min
Critical MTTR incydentu
0
Material znaleziska compliance
+22%
Konwersja cross-sell
Wyróżnione

Regional bank cuts digital account opening from 4 days to 10 minutes.

Financial Services Cloud + Init.Sign + RUT-based KYC + AML screening orchestrated through MuleSoft. Inithex SOC took remote channels under 24/7 monitoring, blocking a credential-stuffing campaign in week one.

Z overhead compliance do przewagi konkurencyjnej.

30 minut z doświadczonym konsultantem who has shipped FSC programs at LATAM banks and insurers.

Porozmawiaj ze specjalistą usług finansowych →

Retail

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Branże — Retail

Ujednolicony commerce, sklep po kasę.

Commerce Cloud, OMS, clienteling and Marketing Cloud — built around a single customer record. We design retail tech that survives Cyber Monday and audit season.

Puls branży

01

Channel-shift, znowu

Click-and-collect, mobile-first commerce and social commerce reshuffle where revenue happens — every 18 months.

02

Prawda o zapasach

A unified view of available-to-promise across stores, DCs, in-transit and reserved is the foundation of any modern retail experience. Most retailers do not have it.

03

Zmęczenie loyalty

Points programs are commoditized. Genuine personalization, experiences and tiered services drive retention.

04

Bezpieczeństwo POS i tech sklepowego

PCI DSS 4.0, ransomware targeting store networks and Wi-Fi exposure require modern segmentation and 24/7 monitoring.

Jak pomagamy

Commerce Cloud

Headless commerce

B2C and B2B commerce on a composable, headless architecture. PWA storefronts, native apps and clienteling all on one backend.

OMS + Service

Unified order + service

Order Management Cloud + Service Cloud for store, contact center and field service. One ticket, one return, one refund — anywhere.

PCI cybersecurity

Store + ecommerce SOC

Gotowość PCI DSS 4.0, store network segmentation, EDR on POS endpoints and Monitoring SOC 24/7 tuned for retail attack patterns.

Co widzą klienci

+38%
Konwersja mobilna
99.99%
Uptime w Black Friday
2.1x
Engagement loyalty
100%
Gotowość PCI DSS 4.0
Wyróżnione

Specialty retailer survives its biggest Cyber Monday — and grows 41%.

Composable Commerce Cloud + Order Management Cloud handled a 12x traffic spike with zero downtime. Monitoring SOC blocked a bot-driven inventory hoarding attack in real time. Engagement loyalty doubled within two quarters.

Projektuj tech retail na to, co nadchodzi.

30 minutes with a senior retail consultant. We will benchmark you against peers.

Porozmawiaj ze specjalistą retail →

Ochrona zdrowia

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Branże — Ochrona zdrowia i nauki o życiu

Doświadczenie pacjenta, bezpiecznie połączone.

Salesforce Health Cloud, HIPAA-grade security, patient portals and clinical operations — for providers, payers, pharma and medical devices w LATAM.

Puls branży

01

Akwizycja i retencja pacjenta

Patients shop for care like consumers. Slow scheduling, fragmented portals and delayed responses kill loyalty.

02

Koordynacja opieki

Primary care, specialty, lab, imaging and pharmacy data live in different systems. Care teams stitch by hand.

03

Obowiązki regulacyjne i bezpieczeństwa

HIPAA, LGPD, Ley 19.628 and clinical software regulation. Breaches are existential.

04

Wsparcie sił terenowych

Medical reps, MSLs and nurse educators need czas rzeczywisty HCP intelligence at the point of visit.

Jak pomagamy

Health Cloud

Patient 360°

Health Cloud implementation for patient relationship management, care plans, household and care team coordination.

Patient portals

Self-service that works

Experience Cloud patient portals for scheduling, results, telehealth and secure messaging. Mobile-first, accessible.

HIPAA security

PHI-grade controls

Inithex security architecture for PHI, role-based access, encryption in transit and at rest, Monitoring SOC 24/7 with healthcare-specific playbooks.

Co widzą klienci

+45%
Adopcja portalu pacjenta
< 4h
Czas reakcji na zapytanie pacjenta
0
Material HIPAA findings
3x
Szybkość koordynacji opieki
Wyróżnione

Specialty clinic network triples patient portal adoption in 6 months.

Health Cloud + Experience Cloud portal launched in 4 markets simultaneously. Patient inquiries answered in under 4 hours on average. Monitoring SOC blocked 3 phishing attempts targeting medical staff in the first quarter.

Doświadczenie opieki konkurujące z najlepszymi markami konsumenckimi.

30 minutes with a senior healthcare consultant. HIPAA, LGPD and local regulator fluency.

Porozmawiaj ze specjalistą healthcare →

Usługi profesjonalne

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Branże — Usługi profesjonalne

Prowadź firmę, w której dane myślą o krok przed Tobą.

Salesforce, Init.CRM, PSA, time-tracking and security — implemented for law firms, consultancies, agencies and accounting firms scaling beyond 50 people.

Puls branży

01

Realizacja i utylizacja

Time captured late and billed inconsistently leaks 8-12% of revenue. Most firms accept it as the cost of doing business.

02

Fragmentacja danych klienta

Pitches, engagements, billing, time and matters across 4-6 systems. No single view of the client relationship.

03

Poufność i cyberbezpieczeństwo

Privileged information, M&A data and IP make professional firms high-value targets. Cyber insurance now demands proof.

04

Retencja talentów

Top performers leave when firms cannot show them clear growth paths, modern tools and meaningful work.

Jak pomagamy

Salesforce + Init.CRM

Practice + relationship CRM

CRM tailored to firms: pitches, matters, contacts, conflicts and referrals. Init.CRM extension for partner-driven firms.

PSA + billing

Engagement to cash

Salesforce-based PSA covering staffing, time, expense, billing and revenue recognition. Real-time WIP and AR visibility.

Inithex security

Confidentiality grade

Identity governance, DLP, EDR, secure remote access and Monitoring SOC 24/7 for firms handling privileged client data.

Co widzą klienci

+9%
Wskaźnik realizacji
< 2 days
Time-to-bill (było 21)
24/7
Monitoring SOC
+18%
Przychody z poleceń
Wyróżnione

A regional consulting firm shrinks time-to-bill from 21 days to under 48 hours.

Salesforce PSA replaced 3 legacy tools. Realization climbed 9 points within two quarters. Inithex SOC took client-facing systems under 24/7 monitoring — a requirement for two of their largest accounts.

Operacjonalizuj firmę, którą chcesz być.

30 minut z doświadczonym konsultantem. Diagnostics, benchmarks, no pitch.

Porozmawiaj ze specjalistą usług profesjonalnych →